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RAEK Support Center
Frequently Asked Questions

Frequently Asked Questions

FAQs asked by users like you and answered by RAEK

General Question

What data does RAEK collect?
What is an Identified Profile?
What's the difference between Data Distillery and EchoID?
Why chose RAEK over any of our Competitors
Why Does RAEK Show Fewer Visitors Than My Website Analytics?

Setup Questions

My Dashboard Says "No Traffic Detected"
Why am I not getting any data?
Why am I only seeing email addresses in my vault?
Why am I seeing "Authentication Failed! - Site Token Does Not Match Registered Site" in my console?

Billing Questions

Is there a contract commitment to use RAEK?
What payment methods do you accept?